Cancellation & Refund Policy

Core Conference & Pre-Conference attendee registration cancellations made by August 31, 2016 to conference@passivehouse.us will receive a full refund. Cancellation requests received on or after September 1 will receive a 75% refund. 

Conference presenter registration cancellations made by June 30, 2016 will receive a 75% refund. Cancellation requests made by August 31, 2016 will receive a 50% refund. Conference presenter cancellations made September 1 or later will not be refunded. All cancellations forfeit their presentation slot in the Core Conference schedule.

Conference booth, and staff cancellations made before August 12, 2016 to conference@passivehouse.us will be subject to a $100 processing fee. Cancellation requests received on or after August 13, 2016 will receive a 75% refund. We are unable to provide refunds on published sponsorship or advertising.